Consultation from BT on public payphone removals in Broadland

Consultation on phone box removal in Broadland

Published: Tuesday, 11th October 2016

Broadland District Council has received written notification identifying 56 public payphones in the district which have been identified and proposed for removal by BT.

BT has placed consultation notices on the relevant payphones and Broadland District Council is alerting parishes. The consultation period closes on 11 December 2016 and gives local communities the opportunity to adopt a traditional red ‘heritage’ phone box and make them an asset that local people can enjoy.

It’s really simple to do and it costs just £1 – see for more information. There are phone boxes within the district which have been adopted by their community and are used for such purposes as a local information kiosk and library.

BT indicates that overall use of payphones has declined by over 90% in the last decade and the need to provide payphones for use in emergency situations is diminishing all the time, with at least 98 per cent of the UK having either 3G or 4G coverage.

This is important because as long as there is network coverage, it’s now possible to call the emergency services, even when there is no credit or no coverage from your own mobile provider. Phone boxes are not being removed where there is no network coverage, in accident blackspots, and a number of other locations which meet criteria.

If the local community wishes to object to the removal of a phone box, then they will need to notify Broadland District Council of their reasons as soon as possible but no later than 30 November 2016 - in doing so they must have regard to the ‘relevant factors’ set out in Annex 1 of Ofcom’s full guidance.

Those parishes affected by this consultation are:

Acle; Aylsham Beighton; Brundall; Buxton Cantley; Coltishall; Crostwick; Drayton; Foulsham; Freethorpe; Guestwick; Hellesdon; Hemblington; Horstead Lingwood; Little Plumstead; Marsham; Newton St Faith; Old Catton; Oulton; Rackheath; Reedham; Ringland; Salhouse; Spixworth; Sprowston; Strumpshaw; Swannington; Taverham; Thorpe St Andrew; Tuttington; Upton; Weston Longville

To lodge an objection to BT, having had regard to Ofcom’s ‘relevant factors’, please email your reasons for objecting to as soon as possible but no later than 30 November 2016. Once we have received your comments we will consider these further before passing onto BT.

Also see