Coronavirus - If you are a resident and need support relating to COVID-19 please call our Help Hub on 01603 430431 — We are currently asking people to only come into our offices for essential visits by pre-appointment. Where possible, people should contact us by phone or email or through our website. For up-to-date information about our services and links to useful advice, see our Coronavirus page

Assistance with your bin collection

If you would like to be notified of bin collection changes in the future, due to either bank holidays or bad weather, please sign up to email alerts at the bottom of this page.  We will only use your information for the purposes you have supplied it for.

COVID-19: due to restrictions, we are planning to extend our assisted service to include our most vulnerable residents who have received a letter from central government advising that they must not touch their bins and there is no other person in the household who can help. This will be a temporary service to these customers.

An assisted service is available to elderly, infirm or disabled residents who can't manage to put their bins out for collection.

To confirm if you are eligible for the service please contact us on the details below.