Coronavirus - If you are a resident and need support relating to COVID-19 please call our Help Hub on 01603 430431 — We are currently asking people to only come into our offices for essential visits by pre-appointment. Where possible, people should contact us by phone or email or through our website. For up-to-date information about our services and links to useful advice, see our Coronavirus page


We do not normally give out sandbags. If a flooding emergency has been declared we will try to distribute sandbags to affected locations but our supplies are limited.

At all other times it is your responsibility as a property owner or occupier to buy and install flood protection products.

You may be able to buy sandbags at local builders merchant or independent DIY stores. For maximum effectiveness sandbags are best used in addition to other flood protection devices such as a door flood barrier.