Coronavirus - If you are a resident and need support relating to COVID-19 please call our Help Hub on 01603 430431 — We are currently asking people to only come into our offices for essential visits by pre-appointment. Where possible, people should contact us by phone or email or through our website. For up-to-date information about our services and links to useful advice, see our Coronavirus page

Food Hygiene Rating Scheme

The Food Hygiene Rating Scheme (FHRS) helps you choose where to eat out or shop for food by telling you how seriously the business takes their food hygiene standards.

The scheme is run by local authorities in England, Northern Ireland and Wales and applies to restaurants, pubs, cafes, takeaways, hotels, supermarkets and other food shops.

Whether you're eating out or ordering in you can view the food hygiene rating for any food business in Broadland on the food hygiene rating website

Or look for the green and black sticker in the window:

Window sticker for Food Hygiene Rating

During an inspection the Food Safety Team will consider:

  • how hygienically the food is handled - how it is prepared, cooked, re-heated, cooled and stored
  • the condition of the structure of the buildings - the cleanliness, layout, lighting, ventilation and other facilities
  • how the business manages and records what it does to make sure food is safe

Each of these 3 elements is essential for making sure food safety requirements are met and the food served or sold to you is safe to eat. At the end of the inspection, the business is given one of the six ratings from 0-5:

  • a rating of 0 or 1 means the food business operator needs to make some urgent/major improvements, a rating of 2 also requires improvements. A business with a food hygiene rating of 0, 1 or 2 is not likely to be complying with food safety requirements.
  • a rating of 3 means the business is ‘satisfactory’, with a rating of 4 being ‘good’ and the top rating of 5 means that the business was found to have ‘very good’ hygiene standards. Any business should be able to reach this top rating.

The Food Safety Team recommends you ‘look before you book’.

For more information about food hygiene issues in Broadland, please contact us using the details below.