Coronavirus - If you are a resident and need support relating to COVID-19 please call our Help Hub on 01603 430431 — We are currently asking people to only come into our offices for essential visits by pre-appointment. Where possible, people should contact us by phone or email or through our website. For up-to-date information about our services and links to useful advice, see our Coronavirus page

Report anti-social behaviour

In an emergency always call 999

Anti-social behaviour (ASB) is when someone behaves in a way that causes alarm, distress or harassment to someone who does not live with them.

To report anti-social behaviour affecting you or your family, contact [email protected] or Norfolk Police by calling 101. If you're a Housing Association tenant, you should tell your landlord first as they have a duty to deal with your complaint.

If you feel your hasn't been dealt with

If you think your case has not been adequately dealt with, you should raise your concerns with the person or team you reported the matter to. Your concerns will be taken seriously and efforts will be made to find a solution, where this is possible.

If this fails, you may wish to instigate a formal anti-social behaviour case review known as a "Community Trigger". A Community Trigger cannot be requested if your case is still open for investigation.  The Community Trigger does not replace our complaints procedure which should be used if you are dissatisfied with the conduct of the Council or an individual officer. Neither does the Trigger replace your opportunity to complain to the Local Government Ombudsman.

You can apply online for a Community Trigger ASB case review.