Make a complaint

If you are not happy with the service you have received from the Council we want to put things right as quickly as possible. To enable us to do this please follow the complaints procedure:

  • first tell the staff providing the service why you are unhappy. If you do not want to do this, or you have done this and are not happy with the answer you received, please contact their manager
  • if you are still unhappy please make a formal complaint.

You can use our online service to:

  • make a complaint to the Council

Start now

Alternatively if you would like to speak to somebody about your complaint, please contact us on the details shown below.

At any time during this process you can write to your local Councillor or MP.