Coronavirus - If you are a resident and need support relating to Covid-19 please call Norfolk County Council on 0344 8008020. — We are currently asking people to only come into our offices for essential visits. Where possible, people should contact us by phone or email or through our website. For up-to-date information about our services and links to useful advice, see our Coronavirus page

Data Protection and General Data Protection Regulation (GDPR)

We take your privacy extremely seriously. From 25 May 2018 new data protection legislation called the General Data Protection Regulation (GDPR) came into force. This provides extra rights for individuals and places greater obligations on us regarding how we deal with your information.

We have been working hard to review and update our processes, to ensure that we continue to put the privacy of your personal information at the forefront of our practices. We have made changes to ensure we comply with the GDPR, while continuing to provide customer-focused services.

As a Local Authority we are required to process the personal data of our customers in many different ways. To find out how we handle your personal information please read our Data Protection Policies or contact us using the details below.