Coronavirus — We are currently asking people to only come into our offices for essential visits. Where possible, people should contact us by phone or email or through our website. For up-to-date information about our services and links to useful advice, see our Coronavirus page

Coronavirus: Support for businesses

There are a number of measures that have been announced by Government to support businesses as they face significant disruption as a consequence of coronavirus. We are working hard to ensure you have access to the latest available help and support.

If you have any concerns or need support, please call a member of the Economic Development Team who will be happy to help:

Please call 01603 980441 or email [email protected].

You can also find information and support at The New Anglia Growth Hub.  The Growth Hub can be contacted directly on 0300 333 6536. 

Alternatively, there is more comprehensive guidance on the Government website.

Business Support Survey

Our business survey is now live.  Please complete the survey and share vital information that will help us support you in the future and prepare for economic recovery. 

Complete the survey here

Business Support Grants

For support, call 01603 980441, Monday to Friday 09:00 - 17:00

Between April & September through the Small Business, Retail Hospitality and Leisure and Discretionary Grant funds we paid out nearly £29 million in Covid-19 Business Support Grants to over 2,500 businesses. These grants have been vital to our local economy - helping ensure the survival of shops, cafes, hotels, restaurants and many other businesses.

The following grants are available now:

Tourism Sector Business Grants

In a major investment to support one of Norfolk's key industries, funding of £2.225m has been pooled together to provide a Tourism Sector Support Package.

The project, working in partnership with all seven district councils, Norfolk County Council and Visit East of England, aims to help the tourism sector recover from the impact of COVID-19.

Find out more

Local Restrictions Support Grant (LRSG)

Government has announced that there will be financial support available to businesses that were open as usual, providing services in person to customers from their business premises, but which are then required to close due to local lockdown restrictions.

This support is for businesses that receive a business rates bill for their premises. If you are not sure whether you are or should be listed for business rates please contact our Business Rates Team - [email protected]

Limited additional funding will be made available to Local councils to offer discretionary support to those businesses which are not business rated or have been significantly impacted by the closure of other businesses in our area.

More information on this scheme can be found here.

Business Rate Relief

Business Rate Relief for Retail, Hospitality and Leisure Business

A rate relief holiday for retail, hospitality and leisure businesses in England for the 2020 to 2021 tax year is now live.

Businesses within these industries do not need to do anything.  Revised bills are now being issued to these businesses to reflect this expanded relief.

 Business Rate holiday for Nurseries (childcare facilities)

A relief holiday is also now live for nurseries in England for the 2020 to 2021 tax year.

You are eligible for the business rates holiday where your business property is:

  • occupied by providers on Ofsted's Early Years Register
  • wholly or mainly used for the provision of the Early Years Foundation Stage

Businesses within these industries do not need to do anything.  Revised bills are now being issued to these businesses to reflect this new relief.

One Off Rate Relief

If you are not eligible for either scheme above and are struggling to pay your business rates, please contact the business rates team as soon as possible. They may be able to assist with rescheduling payment dates.

Broadland District Council Rates Team - [email protected]

Other Useful Links

UK Government
Norfolk County Councils Coronavirus page
Federation for Small Businesses
UK Government - Webinar
Chamber of Commerce