Make a complaint

If you are not happy with the service you have received from the Council we want to put things right as quickly as possible.

To enable us to do this please follow the complaints procedure:

  • First tell the team providing the service why you are unhappy. If you do not want to do this, or you have done this and are not happy with the answer you received…
  • Please make a formal complaint using the e-form below. We aim to reply to formal complaints within 10 working days
To make a complaint
  • you will need to provide your contact details

Start now

Alternatively if you would like to speak to somebody about your complaint or send an email, please contact us on the details shown below.

At any time during this process you can write to your local Councillor or MP.