older person's and disabled bus pass
If you are 60 years of age or over, or eligible disabled, you can enjoy free off peak travel on local buses anywhere in England.
We issue the National Bus Pass free of charge, to anyone who is eligible for the scheme, and permanently residing in Broadland. The pass entitles the holder to free off peak travel on local buses anywhere in England. Off peak hours are 9.30am until 11.00pm Monday to Friday, and all day at weekends and on Bank Holidays.
A local enhancement (for Norfolk residents only) entitles you to free travel on any journey that starts in Norfolk between 8.30am and 11.00pm Monday to Friday.
what to do next...
- Complete an application form, making sure you attach a recent passport-size photograph of yourself.
- With your application you must provide proof of identity, proof of residency in Broadland, and proof of eligibility.
- Applications can be submitted by post, or by personally visiting the Council offices.
- If you need a replacement smartcard because yours has been stolen, lost or damaged an £8 charge applies. You can pay this by cheque (payable to Broadland District Council) or by card. We do not accept cash.
Once we have processed your application, your new style smartcard will be posted to your home address. The pass will show your name and photograph and the expiry date will generally be shown as your next birthday plus four years.
forms
request a concessionary bus pass form by post
further information
You will qualify for a pass if you are a permanent resident of the Broadland district and you are aged 60 and over, or have a disability as defined in the Transport Act 2000:
| Category (as authorised by the Department of Transport) | Proof - what we need to see... |
| People aged 60 and over | Either a birth certificate, driving licence, passport, senior rail card, winter fuel payment letter, pension credit or statement of entitlement (from DWP Pension Service) |
| People who are blind / partially sighted | Evidence of registration with Social Services |
| People who are severely or profoundly deaf | Evidence of registration with Social Services |
| People who cannot speak | Medical evidence |
| People who have a disability or have suffered an injury which has a long-term effect on their ability to walk | Proof that you are receiving the higher rate mobility component of Disabled Living Allowance, or War Pensioner's Mobility Supplement, or holder of a disabled persons' parking badge (blue badge) |
| People who are without the use of both arms | Medical evidence |
| People who have a learning disability | Evidence of registration with Social Services. |
| People who are prohibited from driving a motor vehicle on medical grounds | Medical evidence |
| Requires a companion to travel (valid for journeys within Norfolk only)* | Medical evidence |
* People with a severe disability who require the assistance of a companion in order to travel on a bus, can apply for a companion's pass.
related pages
contact us
| Facilities Team |
|---|
| Broadland District Council Thorpe Lodge 1 Yarmouth Road Thorpe St Andrew Norwich NR7 0DU |
| tel: 01603 430500 |
| email: reception@broadland.gov.uk |