contact us

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do it online

Shown below are all our services you can access and complete online.

Please refer to the A-Z services at the top of the page if you cannot find the information you are looking for.

read | find | have my say | report | apply | pay | book

read it

broadland news online

business focus

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find it

benefits entitlement (online form)

council tax band search (online form)

charity collections register search (house to house and street collections) (online form)

garden waste collection day finder (online form)

licensing act 2003 register search (premises, club premises, personal and temporary events) (online form)

planning application search (online form)

rateable value search (online form)

refuse and recycling collection day finder (online form)

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have my say

compliments, complaints, suggestions and website feedback (online form)

current consultations (various)

contact us - (email and telephone numbers for Council services)

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report it 

abandoned vehicles

air pollution (online form)

animals - dead (online form)

animal welfare - breach (online form)

benefits fraud (online form)

bonfires (online form)

change in your circumstances (online form)

  • Change in your name
  • Change in employment / financial situation (for benefits claimants only)
  • Change of home address
  • Change of existing house name
  • Change of occupants of your home
  • Change of business address
  • Change of business trading name
  • Change of something not covered above

council - complaints (online form)

council information point leaflet order form (online form for existing council information points ordering additional stock of leaflets)

dog fouling - tell us you've witnessed it (online form)

dog fouling - request a clean up (online form)

dog waste bins - full / damaged (online form)

drainage complaint (online form)

flooding (online form)

flytipping (online form)

grounds maintenance - cleansing (online form)

health and safety - breach (online form)

licensed premises / activity complaint (online form)

lights / illuminations (online form)

litter and sweeping (online form)

noise (online form)

nuisance vehicles (online form)

pests - complaint (online form)

planning - breach of planning control (online form)

smoke or fumes (online form)

street name sign - damaged / missing (online form)

street lights - fault (online form)

syringes / drug related litter in a public place (online form)

vandalism (contact us / online form)

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apply for it

council tax single occupier discount (online form)

planning applications (online via the planning portal)

tree preservation order - suggest a new TPO for specific tree(s) (online form)

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pay for it

Set up a direct debit online today to pay your council tax and business rates.

You can also pay the Council for the following by secure online payment:

  • Council tax
  • Business rates / national non domestic rates (NNDR)
  • Repay housing benefit overpayments
  • Pay 'sundry debtor' invoices sent out by the Council

You can also choose to receive your Council Tax and Business Rates bills electronically. To sign up see the paperless billing page.

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book it

business training (online booking)

holiday schemes - tots 2 teens (online booking)

pest control service (online booking)

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