for all services
Broadland District Council
1 Yarmouth Road
Thorpe St Andrew
Norwich NR7 0DU
tel: 01603 431133 or direct dial the numbers indicated below.
If you would like to come to the council offices in person see the following map for directions:
The Centre for Eco and Business Training:
1 Ramirez Road
Rackheath Industrial Estate
coming to the council offices by bus?
Buses 14, 14A, 15 and 15A come from various parts of the city to Thorpe Road where the Council offices are.
|Monday - Friday||8.30am - 5pm|
To report civil emergencies, dangerous structures and environmental health issues (e.g. flooding of property and noise nuisance) outside of our opening times above please call 01603 705121 and your call will be answered on our behalf.
emergency housing - outside office hours
If you are made homeless outside of our office hours (Monday to Friday 8.30am-5pm) at weekends or during a bank holiday, please contact our emergency service on 01603 412180. Please remember that this is an emergency number for out of office hours only.
|BCTS (Broadland Council Training Services)||01603 788950|
|Benefits Fraud Hotline||01603 430539|
|Building Control (delivered by CNC Building Control Consultancy)||0808 1685041|
|Business Rates||01603 430604 / 430440|
|Business Support & Business Courses||01603 430449|
|Committee Services||01603 430540|
|Council Tax||01603 430600 / 430601|
|Data protection and Freedom of Information||01603 430532|
|Elections & Electoral Registration||01603 430424|
|Food Safety, Health & Safety and Licensing||01603 430574|
|Homelessness & Housing Advice||01603 430582|
|Housing & Council Tax Benefit||01603 430602 / 430603|
|Housing Options||01603 430501|
|Parish Liaison||01603 430532|
|Planning||01603 430509 |
|Pollution Control||01603 430488|
|Private Sector Housing & Energy Conservation||01603 430517 |
|Refuse Collection, Recycling & Street Scene Services||01603 430534|
|General Enquiries||01603 431133 |